Can the backrest height be adjusted?
Yes, by raising and lowering the push handles in the rear side frame one can adjust the back height.
Link to this FAQ
Can I get my wheelchair in different colors?
Yes you can! You can find the list of available colors on the product's order form. If you're looking for something more unique, our Built-4-Me team can help supply a product to your specific needs.
Link to this FAQ
What wheelchair cushions are available?
There are a number of different wheelchair cushions available for our products. You can view our complete range of JAY wheelchair cushions online. For the best comfort we advise you to contact your nearest authorized Sunrise Medical dealership.
Link to this FAQ
I need a product with a modifiable option that's not on the order form. Can you provide it?
Yes we can! Our Built-4-Me team are experts in designing and building modified wheelchairs exactly to your requirements. Find out more here.
Link to this FAQ
Do you rent mobility scooters or wheelchairs?
No, we do not rent products to individuals. However, many of our authorized Sunrise Medical dealerships do. Please contact us to find your nearest one.
Link to this FAQ
Where can I find the serial number on my wheelchair?
Your serial number is usually found on the frame underneath the seat (or on the cross brace of a folding wheelchair). It will be a white sticker with a barcode and a series of numbers.
Link to this FAQ
I've scratched the frame of my wheelchair. Do you offer touch-up paint?
Unfortunately we don't. However, nail varnish is an extremely cheap and easy way of fixing any small scratches or blemishes to your wheelchair's frame.
Link to this FAQ