What wheelchair cushions are available?
There are a number of different wheelchair cushions available for our products. You can view our complete range of JAY wheelchair cushions online. For the best comfort we advise you to contact your nearest authorized Sunrise Medical dealership.
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I need a product with a modifiable option that's not on the order form. Can you provide it?
Yes we can! Our Built-4-Me team are experts in designing and building modified wheelchairs exactly to your requirements. Find out more here.
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Do you rent mobility scooters or wheelchairs?
No, we do not rent products to individuals. However, many of our authorized Sunrise Medical dealerships do. Please contact us to find your nearest one.
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Where can I find the serial number on my wheelchair?
Your serial number is usually found on the frame underneath the seat (or on the cross brace of a folding wheelchair). It will be a white sticker with a barcode and a series of numbers.
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I've scratched the frame of my wheelchair. Do you offer touch-up paint?
Unfortunately we don't. However, nail varnish is an extremely cheap and easy way of fixing any small scratches or blemishes to your wheelchair's frame.
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Can it go in water?
Your wheelchair should not be driven through puddles or across streams/rivers. It is an electrically powered device, with motors low to the ground.
CRITICAL! Your wheelchair has electric motors and must NEVER be driven through water or into rivers, creeks, or the sea.
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How much does the Extreme X8 weigh?
The weight of an Extreme X8 varies greatly depending on the options fitted. On average, an Extreme X8 with 73Ah batteries weighs about 330 lbs.
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What is the turning circle of the Extreme X8?
On a slipper surface, it will skid around on the spot. If the chair is being driven, it will do a U-turn in 6'6" of width.
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Where can the Extreme X8 NOT go?
Is it possible to have an overall width of less than 700mm?
Does the Extreme X8 require increased maintenance over other wheelchairs?
No, if you get your wheelchair dirty, you may find you need to clean it more often. Almost 100% of the Extreme X8's parts have a rust-preventative coating. However, people who use their X8 on the beach regularly should spray moving parts with oil for corrosion protection. This can be done with an aerosol can (WD40/CRC) or at a local garage.
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What is the power output of the Extreme X8 motors?
Can I go up a staircase with an Extreme X8?
The Extreme X8 is not designed to climb a staircase such as those found in a house. There are other wheelchairs on the market that will do that. The X8 will climb curbs and gutters of up to 5 or 6 inches with ease, depending on the skill and confidence of the user.
Link to this FAQ
Can it go in water?
Your wheelchair should not be driven through puddles or across streams/rivers. It is an electrically powered device, with motors low to the ground.
CRITICAL! Your wheelchair has electric motors and must NEVER be driven through water or into rivers, creeks, or the sea.
Link to this FAQ
Can it go in water?
Your wheelchair should not be driven through puddles or across streams/rivers. It is an electrically powered device, with motors low to the ground.
CRITICAL! Your wheelchair has electric motors and must NEVER be driven through water or into rivers, creeks, or the sea.
Link to this FAQ